Rite-A-Way Garage Door and Gates
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There could be a few issues that might be causing your transmitters not to work properly. The most common reason could be that you’re simply out of range of your garage door. Each garage door and transmitter combo has a specific range it will function in. If you’re trying to open your garage door before you can even see your house, then chances are you’re just too far away. Try waiting until you turn into your driveway to hit your transmitter button, and you should have more success opening your garage door on the first try.
When you know you’re in range and the door still won’t open, check to make sure the antenna is hanging down from the motor inside your garage and nothing is blocking it. Your antenna must be free from any obstruction to clearly receive the signal to open and close the door. Also inspect the antenna for any signs of damage. If it looks like there has been damage to the antenna, you’ll need to call your garage door technician to come out and replace it.
If you find that your garage door opens and closes randomly when you’re not even hitting the button, it may seem like your garage door is going haywire and the only possible solution is to replace the entire unit. However, we assure you that there’s likely a much simpler answer to this problem.
First, make sure your transmitter isn’t stuck under something that could be pressing on the button. For example, your transmitter may have fallen under your car seat and the button is accidentally being pushed by something heavy rolling around on your floor. If that’s not the case, you may also need to check your transmitter’s frequency. It’s possible your neighbors could be running their garage doors on the same frequency as yours, and as they drive by, they’re opening their garage door along with yours.
It’s possible to change your garage door frequency so this doesn’t continue to happen. Each model will have different steps on changing the frequency, so consult your owner’s manual for specific instructions, or call a garage door professional to come help you.
If you’ve tested and tried to remedy these other problems and you’re still having issues, you may need to reprogram your transmitter. All transmitters have a learn button somewhere on the remote, so first you’ll need to locate that on your transmitter. Press and hold the learn button for a few seconds until the indicator light starts blinking. While the light is blinking, press your remote button again to reprogram that remote.
This process may vary depending on your specific garage door model, so you’ll need to double check the owner’s manual to make sure there aren’t additional measures that need to be taken. It should only be a few steps to fully reset and reprogram your remote, though, so your garage door transmitter should be working properly again in no time.
 
At Rite A Way Garage Doors and Gates, we know the ins-and-outs of residential garage door repair, and we can help you diagnose and repair any garage door issue. We handle everything from automatic garage door repair to garage door replacement. We provide repairs and service to customers valley wide. Call us today to answer your garage door questions or to schedule a repair with our skilled garage door technicians.
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CONTACT US FOR GARAGE DOOR SERVICE

We have knowledgeable technicians who are happy to understand your garage door issues and want to help!

(480) 570-4814 – East Valley

(602) 503-8805 – West Valley

sales@riteawaygaragedoors.com